Efloorscom Sample Program Your Comprehensive Guide To Free Flooring Samples

Efloors.com has established itself as a premier online flooring retailer since 1999, offering an extensive selection of flooring products from top manufacturers. For homeowners and renovators looking to make informed decisions about their flooring purchases, Efloors provides a convenient sample program that allows customers to touch and feel products before committing to a full purchase. This comprehensive guide explores Efloors' sample offerings, detailing how to request samples, what to expect, and how these samples can assist in selecting the perfect flooring for your home.

About Efloors.com

Founded in 1999, Efloors.com began primarily as a seller of flooring supplies but quickly expanded to become a major online flooring business. The company has grown in response to customer demand across North America and has developed a reputation for quality and reliability. Efloors.com maintains an A+ rating with the Better Business Bureau, reflecting its commitment to customer satisfaction. The company carries only top-quality, contemporary, stylish flooring from the finest manufacturers, with no seconds or off-brand merchandise. As an "authorized stocking dealer," Efloors can provide accurate information about product availability and delivery times.

The company operates with an in-house team that handles order fulfillment, customer service, and quality control. Every order, whether for a sample or a large quantity of flooring, is carefully inspected and packaged by their own staff to ensure products arrive in perfect condition. This hands-on approach to business operations has contributed to Efloors' success and customer loyalty.

The company emphasizes that its success has been built on keeping promises to customers, with all products coming with full manufacturer warranties. Efloors stands behind its products and encourages customers to call with any questions, as representatives are available to help throughout the selection and purchasing process.

Efloors.com Sample Program Details

Efloors.com offers a comprehensive sample program designed to help customers make informed flooring decisions. The company provides samples for all of its flooring products, allowing customers to experience the texture, color, and quality of materials before making a purchase. There are two distinct sample programs mentioned in the source material:

1. The 99¢ Sample Program: According to the company's "About Us" page, Efloors will send customers as many samples as they like for just 99 cents each. This program offers completely free shipping and does not require a credit card for participation. This appears to be their primary sample offering.

2. The Standard Sample Order: The FAQ section mentions that samples can be added to cart through an "Add Sample to Cart" button on product pages. While the samples themselves are free, there is a small shipping cost associated with these orders.

The company emphasizes that its sample program allows customers to "touch and feel your flooring product before you make your final decision," recognizing that flooring is a significant investment that benefits from physical examination.

How to Request Samples

Customers can request samples from Efloors.com through a straightforward process:

1. Browse the company's extensive product catalog, which includes waterproof flooring, pet-proof laminate, hardwood, ceramic tile, porcelain tile, natural stone, and carpet tile.

2. Navigate to a specific product page of interest.

3. Click the "Add Sample to Cart" button found on the product page.

4. Proceed through the checkout process for the sample order.

5. Complete the purchase with the applicable shipping fee.

For the 99¢ Sample Program mentioned in the "About Us" section, the process appears to be even simpler, with no credit card required and free shipping. However, the exact mechanics of this program are not detailed in the source material beyond what's stated in the company description.

Once an order is successfully submitted, customers receive an order ID number and an email confirmation showing all order details. It is important to ensure that the email address is entered correctly during checkout to receive order status updates.

Sample Selection

Efloors.com offers an extensive selection of flooring samples across multiple categories. The company carries products from well-known manufacturers and brands, ensuring quality and variety. While the source material doesn't provide a comprehensive list of available samples, it mentions several categories:

• Waterproof vinyl flooring (including WPC vinyl and SPC rigid core vinyl)
• Luxury vinyl tile and plank (LVT)
• Hardwood flooring (engineered and solid)
• Laminate flooring
• Ceramic and porcelain tile
• Natural stone
• Carpet tile

The company emphasizes that it provides "top-notch options such as wood, stone, and tile looks, as well as decorative waterproof vinyl" in their luxury vinyl flooring collection. This variety allows customers to find samples that match their aesthetic preferences and functional requirements.

For customers interested in waterproof flooring specifically, Efloors offers options that are 100% waterproof, representing a significant improvement from regular luxury vinyl. These waterproof options can withstand moisture in any part of the home, including commercial areas, and are available in both WPC vinyl and SPC rigid core vinyl formats.

Shipping and Costs

The shipping policy for Efloors samples has two components based on the source material:

1. For the 99¢ Sample Program: Shipping is completely free, and no credit card is required.

2. For standard sample orders: There is a small shipping cost associated with the sample order, though the samples themselves are free. The exact amount of this shipping cost is not specified in the source material.

For larger orders (not samples), Efloors offers promotional shipping deals. For example, during certain promotional periods, orders over $1,299 qualify for free shipping, while orders under this amount have a maximum shipping cost of $125. However, these promotions may have restrictions and are not applicable to all product categories.

The company maintains a transparent shipping policy, providing customers with order confirmation emails, tracking information once products have shipped, and delivery confirmation notifications. This ensures customers can monitor their sample orders throughout the shipping process.

Efloors continually updates customers on their order status through emails sent to the email address provided. As soon as an order is placed, customers receive an email confirmation. A second email containing tracking information is sent once the product has shipped. A third and final email is generated once delivery confirmation has been received from the freight carrier.

Customer Experience

When ordering samples from Efloors.com, customers can expect a professional and informative experience. The company prides itself on its customer service, with full-time, dedicated representatives available to assist with questions about products and samples. According to the source material, Efloors' call center handles hundreds of phone calls daily, and customers can request to speak with the same representative they've previously worked with.

The company emphasizes quality control in its sample fulfillment process, with all orders being carefully inspected and packaged by their own staff. This attention to detail helps ensure that samples arrive in excellent condition, accurately representing the actual flooring products.

Efloors also provides regular updates on sample order status through emails sent to the customer's provided email address. These notifications include order confirmation, shipping information with tracking details, and delivery confirmation.

Payment and Security

Efloors.com accepts various payment methods for sample orders, including Visa, MasterCard, Discover, American Express, PayPal, and eChecks via PayPal. The company has taken steps to secure and protect customers' personal information, though specific details about these security measures are not provided in the source material.

Customers can be assured that their personal information is protected during the sample ordering process, as Efloors implements appropriate security measures for all transactions.

Comparison with Competitors

While the source material primarily focuses on Efloors' offerings, it does provide some information about a competitor's sample program. Lumber Liquidators, another flooring retailer, has a different approach to samples:

• First sample costs $15
• Additional samples cost $5 each
• The sample fee is refunded if customers proceed with an order
• Samples are also available free in local stores

This contrasts with Efloors' approach, which offers samples at a lower cost (99 cents) with free shipping, though the exact terms and conditions of Efloors' sample program are not fully detailed in the provided source material.

Lumber Liquidators offers a variety of samples from different brands, including Bellawood engineered hardwood, CoreLuxe waterproof vinyl, Dream Home laminate, Virginia Mill Works engineered hardwood, Builder's Pride solid hardwood, ReNature bamboo, and Mayflower engineered hardwood. This selection is comparable to Efloors' range of flooring options, though the pricing structure differs between the two retailers.

Additional Benefits

Beyond the sample program itself, Efloors.com offers several additional benefits to customers:

1. Product Quality: The company carries only top-quality, contemporary flooring from respected manufacturers, with no seconds or off-brand merchandise.

2. Manufacturer Warranties: All products come with full manufacturer warranties, and Efloors stands behind its products with a commitment to customer satisfaction.

3. Expert Advice: The company has a team of knowledgeable representatives available to help customers through the entire process of selecting and purchasing flooring.

4. Special Financing: Efloors occasionally offers special financing options, though specific details about these programs are not provided in the source material.

5. Promotional Offers: The company periodically runs sales and promotions, such as discounts up to 80% off and free shipping offers on orders over a certain amount. During promotional periods, customers should note that these offers may have restrictions, such as not being valid for tile, natural stone, or glass tile orders.

Order Tracking and Customer Communication

Efloors.com maintains a comprehensive order tracking and communication system to keep customers informed throughout the sample ordering process. Once an order is placed, customers receive immediate confirmation via email that includes an order ID number and all order details.

As the order progresses, customers receive additional email notifications: - A shipping confirmation email with tracking information once the samples have been dispatched - A delivery confirmation email once the freight carrier confirms delivery

This multi-step communication process ensures that customers are always aware of their sample order status and can anticipate when to expect their samples. The company emphasizes the importance of providing a correct email address during checkout to ensure receipt of these notifications.

Installation and Measurement Services

In addition to its sample program, Efloors.com offers installation and measurement services to complete the flooring purchase experience. The company provides expert installation services and in-home measurement options, though specific details about these services are not provided in the source material.

For customers who decide to proceed with a full flooring purchase after sampling, these additional services can streamline the renovation process, providing a one-stop solution for flooring needs from selection to installation.

Conclusion

Efloors.com provides a valuable sample program that allows customers to experience flooring products before making a purchase commitment. With samples available for all product lines, competitive pricing, and free shipping options, the company makes it easy for homeowners and renovators to make informed decisions about their flooring investments. The combination of quality products, expert customer service, and a straightforward sample ordering process has contributed to Efloors' reputation as a reliable flooring retailer since 1999.

For those considering new flooring for their homes, Efloors' sample program represents an opportunity to evaluate products firsthand, ensuring that the final selection meets both aesthetic preferences and practical requirements. The company's commitment to customer satisfaction, evidenced by its BBB rating and quality control processes, further reinforces the reliability of its sample program and overall offerings.

Sources

1. Efloors.com FAQ
2. Efloors.com About Us
3. Lumber Liquidators Samples
4. Efloors Luxury Vinyl Tile
5. Efloors.com Homepage
6. Efloors.com Promotion