Efloors 99 Sample Program Request Flooring Samples Before Purchase

Oct. 20, 2025, 1:07 p.m.

Tags: coupon code efloors

Efloors.com has served as a premier online flooring retailer since 1999, offering an extensive selection of flooring products from trusted brands. Among their most customer-friendly features is the 99¢ Sample Program, which allows shoppers to request physical samples of flooring before making a purchase decision. This program enables customers to touch and feel products firsthand, addressing the common challenge that appearance and texture can vary significantly between digital images and physical materials.

Efloors Sample Program Overview

The Efloors Sample Program provides customers with an opportunity to experience flooring products before committing to a purchase. The program includes several key features:

Sample cost: 99¢ each
Shipping: Completely free
Payment: No credit card required
Quantity: As many samples as desired
Purpose: To help customers make informed purchasing decisions

This program demonstrates Efloors' commitment to customer satisfaction and their understanding that flooring represents a significant home investment. By keeping the barrier to entry extremely low, the company encourages customers to explore multiple options without financial risk.

How to Request Flooring Samples

Customers can participate in the sample program by contacting Efloors directly through their toll-free number at 1-888-522-5456. The company maintains a dedicated call center staffed with full-time, knowledgeable representatives who can assist with sample requests and product selection.

When requesting samples, customers should be prepared to specify:

The product name or SKU number
The specific color or style they're interested in
Their shipping address
Any special instructions or preferences

The company's representatives can guide customers through their product offerings, help identify suitable options based on the customer's needs and preferences, and ensure that samples are processed promptly for shipment.

Types of Flooring Available for Sampling

Efloors.com offers an extensive selection of flooring products across multiple categories. Customers can request samples from any of the following flooring types:

Waterproof flooring
Luxury Vinyl Tile & Plank (LVT)
Pet-proof laminate
Hardwood
Ceramic tile
Porcelain tile
Natural stone
Carpet tile

Each flooring category offers distinct advantages:

Waterproof Flooring: Ideal for areas prone to moisture, such as kitchens, bathrooms, and basements. These floors are resistant to water damage and easy to clean.
Luxury Vinyl Tile & Plank (LVT): Provides the look of natural materials like wood or stone with enhanced durability and easier maintenance. Available in both tile and plank formats.
Pet-proof Laminate: Specifically designed to withstand the wear and tear that comes with pets, including scratches and accidents.
Hardwood: Offers timeless beauty and value, with options ranging from traditional oak to exotic species. Can be refinished multiple times over its lifespan.
Ceramic and Porcelain Tile: Durable and water-resistant, available in countless colors, patterns, and textures. Suitable for high-traffic areas.
Natural Stone: Includes marble, granite, travertine, and other stone products. Each piece is unique and adds premium value to a home.
Carpet Tile: Offers the comfort of carpet with the practicality of tile, allowing for easy replacement of individual tiles if damaged.

Waterproof Vinyl Flooring Options

Efloors' waterproof vinyl flooring represents a significant portion of their product offerings. These flooring solutions are designed to withstand moisture in any part of the home, including commercial areas. The key features of their waterproof vinyl include:

100% waterproof construction
Anti-slip surface
Commercial-grade wear layer for durability
Easy to clean
Made from 100% virgin vinyl and waterproof materials
Available in various styles including wood, stone, and tile looks
Includes matching moldings and easy installation options

The company offers two primary types of waterproof vinyl flooring:

WPC (Wood Plastic Composite) Vinyl: Features a rigid core construction that provides enhanced stability and comfort underfoot. The WPC core is waterproof and dimensionally stable, making it suitable for installation over various subfloors.
SPC (Stone Plastic Composite) Vinyl: Contains limestone powder in its core, making it even more rigid and durable than WPC. SPC vinyl is extremely resistant to dents and impacts, making it ideal for high-traffic areas.

Both options come in a wide variety of styles that can mimic natural materials:

Wood Looks: From classic oak and hickory to exotic species like Brazilian cherry and teak
Stone Looks: Including marble, slate, travertine, and limestone appearances
Tile Looks: Offering the appearance of ceramic or porcelain tile with easier installation
Decorative Options: Unique patterns, designs, and inlays for custom looks

The company emphasizes that their waterproof flooring combines elegant design with practical functionality, making it suitable for various applications throughout the home.

Current Promotions and Discounts

Efloors.com periodically offers promotions to provide additional value to customers. According to the source materials, the company has recently been offering:

Up to 80% off select products
Free shipping on purchases over $1,299 (no coupon code required)
Discounted shipping on orders under $1,299 (shipping cost capped at $125)

These promotions are time-sensitive and may have specific terms and conditions. Customers should check the current promotions on the Efloors website or contact customer service for the most up-to-date information.

The company's promotional terms and conditions include:

Offer valid for orders shipped within the 48 contiguous states
Canada and Alaska customers should call for specific shipping rates
Offer may not be combined with any other coupon, discount, or referral discount
Offer is not valid on previous orders
Offer is not valid for tile, natural stone or glass tile orders

These restrictions help ensure that promotions are applied fairly and consistently across the customer base while allowing the company to maintain competitive pricing on their full product range.

Shipping Information

Efloors provides clear shipping policies for their customers:

Free shipping is available for orders over $1,299
For orders under $1,299, shipping costs are capped at $125
The standard shipping offer is valid for orders shipped within the 48 contiguous states
Customers in Canada and Alaska should call for specific shipping rates
Some products, such as tile, natural stone, or glass tile, may have different shipping policies or restrictions

The company manages order fulfillment through their in-house staff, ensuring that all products are carefully inspected and properly packaged to prevent shipping damage.

For customers who need their flooring quickly, Efloors may offer expedited shipping options, though specific details about these services are not provided in the source materials. Customers should contact customer service for information about rush shipping or delivery timeframes.

Price Match Policy

Efloors.com offers a price match policy to ensure customers receive the best possible prices. The policy includes the following provisions:

The company will attempt to match competitor's exact quotes, including shipping and sales tax charges
Customers should contact Efloors before placing an order to request a price match
Price match requests may be declined at Efloors' discretion
The price match offer cannot be combined with other coupons, discounts, or referral discounts

This policy demonstrates Efloors' commitment to providing competitive pricing while maintaining quality standards and customer service.

To request a price match, customers should:

Find a lower price on an identical product from a competitor
Contact Efloors before placing their order
Provide details about the competitor's offer, including product specifications and total price (including shipping and taxes)
Allow Efloors time to verify the competitor's offer
Receive confirmation if the price match is approved

The company reserves the right to decline price match requests for various reasons, including if the competitor is not authorized to sell the product, if the offer is a special promotion with limited availability, or if the price was a result of an error.

Company Background and Reliability

Efloors.com has been in operation since 1999, initially focusing on flooring supplies before expanding to offer a comprehensive range of flooring products. The company has grown significantly over the years, responding to customer demand and feedback.

Key aspects of Efloors' company background include:

Established in 1999
Started as primarily a flooring supplies retailer
Evolved into a major online flooring business
Maintains an A+ Better Business Bureau rating
Employs full-time, dedicated customer service representatives
Operates an in-house order fulfillment process
Offers manufacturer warranties on all products

In 2012, Efloors expanded its operations by opening Efloors Outlet, further enhancing its ability to offer value to customers. This move demonstrated the company's commitment to growth and customer satisfaction.

The company's growth has been organic, driven by customer demand rather than a preconceived business plan. As described in their materials, "Efloors.com is a business that created itself. It was not planned. We didn't set out to create a major online flooring business." This customer-centric approach has been central to their success and development.

Quality Assurance and Customer Satisfaction

Efloors.com stands behind the quality of its products with a 100% satisfaction guarantee on product construction. The company offers full manufacturer warranties on all products and encourages customers to contact them with any questions or concerns.

The company's quality assurance measures include:

Careful inspection of all products before shipping
In-house packaging by trained staff
Partnership with top-quality manufacturers
Authorization as stocking dealers for major brands
Exclusion of seconds and off-brand merchandise

These measures help ensure that customers receive high-quality flooring products that meet their expectations.

Efloors' quality commitment extends beyond the products themselves to include the entire customer experience. From the initial sample request to final delivery, the company aims to provide a seamless, satisfying process that builds trust and encourages repeat business.

Customer Service and Support

Efloors.com prioritizes customer service through several key initiatives:

Toll-free customer support at 1-888-522-5456
Full-time, dedicated customer service representatives
Knowledgeable staff who can assist with product selection
Consistent service from the same representatives for repeat customers
Expert advice throughout the purchasing process

The company has developed a reputation for helpful, responsive customer service, which has contributed to their growth and success since 1999.

When customers call Efloors, they can expect to speak with a full-time employee who is thoroughly trained about the company's products and services. Unlike some retailers that use temporary or part-time staff, Efloors employs dedicated representatives who develop expertise in flooring and can provide consistent assistance to customers over time.

This approach to customer service has several benefits:

Customers can build relationships with specific representatives who understand their needs and preferences
Representatives develop deep product knowledge that benefits customers
Service quality remains consistently high due to staff investment and training
Issues can be resolved more efficiently as representatives have comprehensive knowledge of customer history

The company's commitment to customer service is further evidenced by their Better Business Bureau A+ rating, which reflects their dedication to resolving customer concerns and maintaining high standards of business practices.

Product Selection and Brand Partnerships

Efloors.com carries an extensive selection of flooring products from the best-known and most respected brand names in the industry. As an "authorized stocking dealer," they maintain relationships with top manufacturers and can provide accurate information about product availability and delivery timeframes.

The company's product selection includes:

All major flooring categories
Contemporary and stylish options
No seconds or off-brand merchandise
Products from manufacturers with strong reputations for quality

By partnering with established brands, Efloors ensures that customers receive products that meet