Deciem Free Sample Offers And Promotional Programs A Comprehensive Guide

Introduction

Deciem, the parent company of skincare brands The Ordinary, NIOD, and LOoPHA, regularly offers free samples and promotional programs to customers worldwide. These offers include free gifts with qualifying purchases, sitewide free shipping promotions, and welcome discounts for new subscribers. This article examines the current and previous promotional programs offered by Deciem, focusing on their free sample offerings, eligibility requirements, redemption processes, and terms and conditions.

Current Free Sample Offers

The Ordinary Welcome Offer

The Ordinary provides a welcome offer for new subscribers who sign up for their marketing emails. Eligible customers receive a unique, single-use promotion code via email after subscribing through the pop-up for the first time. This discount code can be redeemed for one free Squalane Cleanser - 30ml when purchasing at least one The Ordinary product.

For online purchases, the Free Product will be added to the cart after the Discount Code is provided at checkout. For in-store purchases, customers must present the Welcome Email together with the Discount Code to The Ordinary staff during checkout. Customers who sign up in-store can redeem the Free Product immediately at checkout and will receive a Welcome Email without a Discount Code.

The Discount Code is valid from the date of receipt until 11:59PM EST October 31, 2025. It can only be redeemed on The Ordinary products, with a limit of one redemption per eligible customer. This offer is subject to Deciem's standard terms and conditions, which include the right to discontinue or modify the promotion at any time.

NIOD Fractionated Eye-Contour Concentrate (FECC) Promotion

Deciem offers a gift with purchase promotion for NIOD products, featuring the NIOD Fractionated Eye-Contour Concentrate (3ml). This promotion runs from 12:00am EST July 8, 2025, to 11:59pm EST July 21, 2025, and is available both online at niod.com and at select standalone DECIEM/The Ordinary stores during store hours, while supplies last.

For online purchases, customers must enter the code JULYFECC during checkout to qualify. For in-store purchases, the promotion is applied automatically at checkout. To qualify, customers must purchase at least one NIOD product and spend the minimum qualifying amount in their local currency in a single transaction, according to the following table:

Country Minimum Qualifying Spend
Canada $75 CAD
United States $75 USD
United Kingdom £50 GBP
Australia $75 AUD
Europe €60 EUR
South Korea ₩100,000 KRW
Hong Kong $600 HKD

The Ordinary and LOoPHA products are excluded from this promotion. There is a limit of one gift per customer/transaction, and the gift is subject to stock availability. If the gift stock runs out prior to the end of the promotion period, the promotion will end early.

Sitewide Free Shipping Offers

Deciem periodically offers free standard shipping with no minimum purchase requirement. For example, a recent promotion was available from 12:00am EST June 5, 2025, to 11:59pm EST June 27, 2025, on theordinary.com, niod.com, and loopha.com. This promotion was applied automatically at checkout on all qualifying purchases during the promotion period.

The free shipping promotion is only available to customers who reside in countries that Deciem is currently shipping to. Qualifying purchases exclude applicable taxes, brokerage, duties, custom fees, gift cards, and other items not discountable or excluded by law. The promotion applies to available products and stock at the time of purchase, with no rainchecks. It is not valid on purchases outside of the promotion period and is non-transferable, with no cash value or alternatives.

Additional Current Offers

As of October 2025, Deciem is offering a free NIOD Exploration Set with every order. This set consists of NIOD Copper Amino Isolate Serum 3ml and NIOD Multi-Molecular Hyaluronic Complex 3ml. Customers can add the code "EXPLORATION" at checkout to receive this free gift. This offer ends on October 31, 2025.

Deciem is also currently offering: - 20% discounts on NIOD Sets/Protocols - 10% discounts on The Ordinary Collections - Pre-orders for The New Book by The Ordinary titled "Ingredients"

Previous Promotional Offers

Deciem has a history of offering various promotional programs and free samples. Previous offers include:

  • Free delivery on any order (ended September 8th)
  • Free NMF + HA 30ml with minimum spend (code: SPRINGNMF)
  • 10% off The Ordinary Collections
  • 20% off NIOD Protocols
  • 10% off Subscription (USA only)
  • December 13th – December 31st: Free NIOD S0 with every purchase of NIOD SDSM, CAIS, CAIL or FECC
  • Free Delivery until December 31, 2024
  • 50% off NIOD CAIS 30ml in November 2024
  • 50% off NIOD MMHC2, HV throughout November 2024
  • November 1st – November 30th: 23% off Everything in the Slowvember Sale
  • Free shipping on Loopha through October 2024
  • The Daily Set – Choose Your Price for September & October 2024

Deciem also offered specific free samples in their Facebook group, including giving away 300 The Ordinary Lash & Brow Serums and providing Hylamide Cleanser for the price of The Ordinary Squalane Cleanser during limited periods.

How to Access Deciem Free Samples

Online Redemption Process

To access Deciem free samples online, customers typically need to:

  1. Visit the official websites (theordinary.com, niod.com, or loopha.com)
  2. Add qualifying products to the cart
  3. Enter any required promotional codes at checkout
  4. Complete the purchase process

For example, to receive the NIOD Fractionated Eye-Contour Concentrate, customers must enter the code JULYFECC during checkout. For the welcome offer, customers must first subscribe to The Ordinary marketing emails to receive a unique discount code, which can then be applied at checkout.

In-Store Redemption Process

For in-store purchases, redemption processes vary by promotion. Some promotions, like the NIOD FECC promotion, are applied automatically at checkout when customers meet the minimum spend requirement. For other promotions, customers may need to present a discount code or welcome email to store staff during checkout.

Deciem operates physical stores in various locations, including: - DECIEM Queen St - DECIEM Yorkville - DECIEM Distillery District - DECIEM Square One - DECIEM Vancouver Downtown - DECIEM Vancouver Metrotown - DECIEM Chicago Wicker Park - DECIEM NYC Fifth Avenue - DECIEM NYC Nolita - DECIEM Amsterdam Centrum - DECIEM London Commercial St. - DECIEM London Seven Dials - DECIEM London Westfield White City - DECIEM Gangnam

Eligibility Requirements

Eligibility for Deciem free samples and promotional offers varies by promotion but generally includes:

  1. Residing in a country that Deciem currently ships to (for online purchases)
  2. Meeting minimum purchase requirements
  3. Using specific promotional codes when required
  4. Being a first-time subscriber for certain welcome offers
  5. Providing valid email addresses for discount code delivery

Some promotions may have additional restrictions, such as excluding certain products from qualifying purchases or limiting the number of redemptions per customer.

Popular Deciem Stockists with Additional Benefits

In addition to Deciem's official websites and physical stores, several authorized stockists offer The Ordinary and NIOD products, sometimes with additional discounts or benefits:

USA Most Popular Stockists

  • SEPHORA
  • SKINSTORE
  • ULTA BEAUTY
  • BEAUTY BAY
  • CULT BEAUTY

Canadian Most Popular Stockists

  • BEAUTY BAY
  • SEPHORA
  • CULT BEAUTY
  • ULTA BEAUTY

UK Most Popular Stockists

  • SEPHORA UK
  • BEAUTY BAY
  • ESCENTUAL
  • CULT BEAUTY

Australia's Most Popular Stockists

  • RY RECREATE YOURSELF
  • LOOK FANTASTIC
  • PRICELINE
  • MYER

Amazon USA is also listed as an official stockist for The Ordinary and NIOD products.

Terms and Conditions for Deciem Promotions

All Deciem promotions are subject to specific terms and conditions, which include:

  1. Deciem reserves the right to discontinue any offer or promotion at any time without prior notice.
  2. Deciem may cancel or refuse any individual's benefit from promotions, including those creating multiple user accounts.
  3. Deciem may amend the terms and conditions of promotions at any time.
  4. Deciem may limit the number of promotional redemptions.
  5. All purchases are subject to Deciem's standard Terms and Conditions (https://deciem.com/terms.html) and Shipping + Delivery Terms (https://theordinary.com/faq.html#shipping_delivery).
  6. Returned items will be refunded to the original method of payment used at checkout, at the price paid and subject to Deciem's Return Policy (https://deciem.com/returns.html).
  7. Qualifying purchases exclude applicable taxes, brokerage, duties, custom fees, gift cards, and other items not discountable or excluded by law.
  8. Promotions apply to available products and stock at the time of purchase, with no rainchecks.
  9. Promotions are not valid on purchases outside of the promotion period and are non-transferable.
  10. Promotions have no cash value or alternatives.

Conclusion

Deciem regularly offers various free samples and promotional programs for The Ordinary, NIOD, and LOoPHA products. Current offers include welcome discounts for new subscribers, free gifts with qualifying purchases, and sitewide free shipping promotions. Eligibility requirements and redemption processes vary by promotion, with some requiring specific promotional codes and others being automatically applied at checkout.

Customers can access these offers through Deciem's official websites, physical stores, or authorized stockists. All promotions are subject to specific terms and conditions, which grant Deciem the right to modify or discontinue offers at any time.

For the most up-to-date information on Deciem promotions, customers should regularly check the official websites or sign up for marketing emails to receive notifications about new offers.

Sources

  1. Deciem Promotional Terms and Conditions
  2. Deciem Chat Room Discounts