Crestlines Free Sample Program For Promotional Products And Custom Branding Items

Crestline Promotional Products offers a free sample program designed to help customers evaluate items before placing an order. The company provides samples valued up to $20, including both product costs and shipping expenses, to both existing and potential customers. This program enables businesses and organizations to assess the quality and suitability of promotional products before committing to larger orders with custom imprints.

Overview of Crestline's Free Sample Program

Crestline provides free samples as a method for customers to review items before placing an order. The company guarantees quality products at fair prices, with custom imprinted items delivered exactly as approved in the proof, free from material defects. If issues arise with an order, Crestline's expert resolutions team will address the problem and make it right.

The free sample program is particularly valuable for businesses, organizations, and individuals considering ordering custom promotional products with imprinted logos or designs. By offering samples, Crestline enables customers to evaluate the quality, appearance, and functionality of products before committing to a larger order.

Eligibility and Sample Request Process

For Existing Customers

Existing Crestline customers can request samples through their designated Account Manager. The company has established a straightforward process for current customers to obtain samples needed for evaluation purposes. The Account Manager serves as a point of contact who can assist with the sample request and ensure that appropriate products are provided.

For New Customers

Individuals or organizations who are not yet customers of Crestline can also request free samples through two methods:

1. Online Form: New customers can fill out a form available on the Crestline website to request samples.
2. Phone Call: Alternatively, new customers can call Crestline directly at 1-866-488-4975 to request samples.

After receiving a request from a new customer, a Crestline Account Manager will reach out to assist with the sample request process. This personalized service helps ensure that potential customers receive the most relevant samples for their needs.

Sample Product Limitations and Considerations

When requesting samples from Crestline, customers should be aware of certain limitations and considerations:

1. Pre-imprinted Logos: Sample products may include a pre-imprinted logo. This means that the samples customers receive might already have a logo or design on them, rather than being plain samples.

2. Color Availability: Crestline may not be able to offer specific product colors in their samples. The company provides samples based on available inventory, which might limit color options for evaluation purposes.

3. Product Selection: While Crestline offers a wide range of promotional products, the availability of specific items for sampling may vary. The company will provide samples based on their current inventory and customer needs.

Sample Value and Frequency Limits

Crestline has established specific limits on the value and frequency of samples that customers can receive:

• Value Limit: Registered customers receive up to $20 worth of samples within a twelve-month period. This $20 value includes both the cost of the products and the shipping expenses.

• Time Limit: The $20 sample value is available to registered customers once every twelve months. This limitation ensures fair distribution of samples among all customers while allowing for regular evaluation of products.

These limits help Crestline manage their sample program effectively while still providing valuable evaluation opportunities for their customers.

Types of Products Available for Sampling

Crestline offers a diverse range of promotional products that can be sampled. The company specializes in custom-branded items that businesses and organizations use for marketing, events, and promotional purposes. Some of the product categories available for sampling include:

Writing Instruments and Office Supplies

• Custom pens and pencils
• Notebooks and journals

Apparels and Accessories

• T-shirts and polo shirts
• Hats and caps
• Bags and totes

Drinkware and Food Containers

• Custom water bottles
• Travel mugs and coffee cups
• Stainless steel bottles

Bags and Travel Accessories

• Backpacks and tote bags
• Drawstring bags and cinch sacks
• Duffel bags and gym bags

Seasonal and Event Items

• Holiday-themed promotional products
• Conference and trade show giveaways
• School and university merchandise

Crestline regularly updates their product offerings and introduces new items that can be sampled. The company's promotional products blog provides information about the latest product additions and trends in the promotional products industry.

Compliance and Quality Assurance

Crestline is committed to providing products that meet regulatory standards and quality expectations. The company ensures that their products comply with various federal and state regulations, including:

• Consumer Product Safety Improvement Act (CPSIA)
• Food and Drug Administration (FDA) regulations
• Federal Communications Commission (FCC) standards
• State-specific regulations

In some cases, California's Proposition 65 may require warning labels on certain products or packaging. When applicable, Crestline provides notice to customers before orders are dispatched for production, allowing them to choose product substitutes if desired. The company maintains a compliance page on their website with additional information about regulatory requirements.

Additional Services Offered by Crestline

In addition to their free sample program, Crestline offers several services that complement their promotional products business:

Custom Online Stores

Crestline provides custom online stores that allow businesses to manage corporate swag. These exclusive online stores can be built for employees or clients at no additional cost, providing a convenient way to distribute branded merchandise.

Art and Logo Design Services

For customers who don't have a logo or need assistance with design, Crestline offers graphics services. Their experienced team knows which design elements work best on different products and can help transform ideas into effective imprints.

Shipping Options

Crestline provides flexibility in shipping, including the ability to ship products to individual addresses across the United States. Customers can provide a list of recipient addresses, and Crestline will handle the distribution to each location.

Payment Options

The company accepts multiple forms of payment: - Credit Cards (Visa, MasterCard, American Express, Discover) - Checks - Purchase Orders (subject to credit approval)

Closeout Sales and Discount Programs

Crestline offers closeout sales and discount deals on promotional products throughout the year. These sales feature products that manufacturers have discontinued, updated, or modified. Items in closeout sales are limited in supply and may not be restocked.

The company provides various ways for customers to save on promotional products: - Closeout sales on select items - Coupons and promotional codes - Best price guarantee - Products under $1 - Promotional kits offering multiple items at a reduced price

These discount programs make Crestline's promotional products more accessible to businesses and organizations with various budget constraints.

Industries and Organizations Served by Crestline

Crestline serves a diverse range of industries and organizations with their promotional products and sample program:

Corporate Businesses

• Employee recognition programs
• Corporate gifts and client appreciation
• Conference and trade show giveaways
• Brand merchandise for employees

Educational Institutions

• School spirit merchandise
• University promotional items
• Fundraising products
• Alumni association gifts

Non-Profit Organizations

• Thank you gifts for donors and volunteers
• Fundraising items for events
• Awareness merchandise for causes
• Supplies for charity events like fun runs and 5Ks

Sports Teams and Organizations

• Team merchandise and fan apparel
• Championship and event giveaways
• Sports camp promotional items
• League and association branded products

Customer Experience and Support

Crestline emphasizes customer service and support throughout the purchasing process, including the sample request process. The company has established several channels for customers to receive assistance:

1. Account Managers: Each customer is assigned an Account Manager who serves as a primary point of contact for inquiries, sample requests, and order placement.

2. Phone Support: Customers can call 1-866-488-4975 to speak with a representative or request samples.

3. Online Forms: The company provides online forms for sample requests and other inquiries.

4. Blog Resources: Crestline maintains a blog with marketing strategies, product information, and gift ideas to help customers make informed decisions.

5. Compliance Information: The company provides detailed compliance information on their website to help customers understand regulatory requirements for promotional products.

Conclusion

Crestline's free sample program offers valuable opportunities for businesses and organizations to evaluate promotional products before committing to larger orders. The program provides up to $20 in samples annually for registered customers, with a straightforward request process for both existing and new customers.

While samples come with certain limitations such as pre-imprinted logos and potential color availability restrictions, they serve as an effective way to assess product quality and suitability. Combined with Crestline's diverse product offerings, compliance standards, and additional services like custom online stores and design assistance, the sample program supports customers in making informed decisions about their promotional product needs.

The company's commitment to quality, customer service, and regulatory compliance makes their sample program a valuable resource for organizations looking to enhance their brand through promotional merchandise.

Sources

1. Crestline Homepage
2. Crestline Free Samples Page
3. Crestline Forum Discussion
4. Crestline Deals Page
5. Crestline Top Sellers Page