Coloplast Free Sample Program Access To Ostomy And Continence Care Products

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Coloplast offers a free sample program for consumers interested in trying their ostomy and continence care products. The program allows individuals to request samples before making a purchase decision. This article provides detailed information about Coloplast's sample program, including eligibility requirements, available products, the request process, and contact information for inquiries.

Eligibility and Product Availability

Coloplast's sample program is designed for consumers who are interested in trying their ostomy and continence care products. The company offers samples from most products in their Continence and Ostomy ranges, with some exceptions due to regulatory requirements and company policies.

Product Availability

The following products are generally available for sampling: - Ostomy stoma pouches - Male external catheters - Other continence care products within the specified ranges

Product Restrictions

Coloplast has established several restrictions on which products can be sampled:

1. Wound Care Products: Due to local regulatory requirements, samples from the Wound Care portfolio are not available.

2. Interventional Urology Products: According to available information, samples from Interventional Urology product catalogs are also not offered.

3. Insurance Coverage Limitations: The company does not provide samples when extra supplies are needed before the next order covered by Medicare or other insurance providers.

Healthcare Professional Access

Healthcare professionals have different access to samples compared to general consumers. They may request samples from Coloplast's full range of products across all portfolios by either: - Speaking with their territory manager - Visiting Coloplast Care Connect

This extended access for healthcare professionals allows them to evaluate a broader range of Coloplast products for their patients.

Sample Request Process

Coloplast has established a straightforward process for requesting samples of their products. The process involves several steps that ensure consumers receive appropriate guidance and the right products for their needs.

Step-by-Step Request Process

1. Browse Products: Navigate through the Coloplast range of products to find items you would like to sample.

2. Add to Basket: Add the desired sample pack to your basket.

3. Checkout: Proceed to checkout to complete the sample request.

4. Follow-Up Call: After submitting your request, one of Coloplast's experienced product specialists will contact you within a few days. This follow-up serves multiple purposes:

   • Ensuring you are getting the best solution to meet your specific needs
   • Answering any questions you might have about the products
   • Providing guidance on product selection based on your individual requirements

5. Sample Delivery: Once the appropriate products have been selected through the consultation, your samples will be sent to you.

Post-Request Support

Coloplast emphasizes that they want to help consumers find the best product for their needs and are available to support them throughout the process. The follow-up call from a Care Advisor is a key component of this support system, designed to ensure customers receive personalized guidance and have their questions addressed.

Healthcare Professional Ordering Process

Healthcare professionals have a different pathway for accessing Coloplast samples, reflecting their professional status and different needs in product evaluation.

Professional Ordering Options

Healthcare professionals can obtain samples through two primary channels:

1. Territory Manager: Contacting your local Coloplast territory manager provides direct access to product samples and professional consultation.

2. Coloplast Care Connect: This platform allows healthcare professionals to browse and request samples from the full product range across all portfolios.

Professional Sample Access Benefits

Unlike the general consumer program, healthcare professionals have access to: - Samples from all Coloplast product portfolios - The complete Wound Care range - The full Interventional Urology catalog - Any other products available in Coloplast's portfolio

This comprehensive access enables healthcare professionals to evaluate all available options when recommending products to patients.

Contact Information

Coloplast provides specific contact information for different product lines and general inquiries. These contact points can be used to ask questions about products, the sample program, or to request assistance with sample orders.

Ostomy Products

For questions about Coloplast ostomy products, including sample requests: - Phone: 1-855-605-7588 - Email: [email protected]

Male Catheters

For inquiries specifically about Coloplast catheters: - Phone: 1-800-795-5492

General Product Inquiries

For general questions about Coloplast products and services: - Phone: 1-855-745-8544

The company emphasizes that they are available to help and encourages consumers to reach out with any questions they may have about their products or the sample program.

Conclusion

Coloplast's free sample program provides valuable opportunities for consumers to try ostomy and continence care products before making a purchase. The program includes most products from the Continence and Ostomy ranges, though some restrictions apply due to regulatory requirements and insurance considerations. The request process is straightforward, involving online selection followed by a consultation with a product specialist to ensure appropriate product recommendations.

Healthcare professionals have expanded access to the full range of Coloplast products through their territory managers or the Coloplast Care Connect platform. For those interested in trying Coloplast products, the sample program offers a risk-free way to evaluate which options best meet their needs.

The company provides multiple contact points for different product lines, ensuring consumers can get specific information relevant to their interests. By offering samples and personalized guidance, Coloplast demonstrates its commitment to helping individuals find the right products to manage their healthcare needs effectively.

Sources

1. Coloplast Ostomy Stoma Pouch Samples
2. Coloplast Male External Catheter Order Samples
3. Coloplast Composer Standard Page
4. Coloplast Webshop Sample Request
5. Coloplast How to Sample