Bernhardt Fabric And Finish Sample Request Process

Oct. 17, 2025, 8:41 p.m.

Tags: bernhardt

Bernhardt, a well-known furniture manufacturer, provides samples of its fabrics and wood finishes to customers interested in their products. These samples allow consumers to examine the materials firsthand before making purchasing decisions. The process for obtaining these samples is structured through Bernhardt's network of authorized dealers and designers, ensuring that customers receive authentic materials and accurate product information.

Obtaining Bernhardt Samples

Bernhardt offers samples of all its fabrics and many of its wood finishes to potential customers. These samples serve as valuable tools for evaluating texture, color, and quality before committing to larger furniture purchases. The company has established a specific process for requesting these samples, which operates through their authorized distribution network.

Sample Availability

Fabric samples: Available for all Bernhardt fabric collections
Wood finish samples: Available for many wood finishes offered by Bernhardt
Collections with available samples include Bernhardt Interiors, Bernhardt Living, Bernhardt Loft, Bernhardt Workspace, Signature Seating, and various other named collections

Request Process

The process for obtaining Bernhardt samples involves the following steps:

Locate an authorized Bernhardt retailer or designer in your area
Contact the selected retailer or designer directly
Request specific fabric or wood finish samples of interest
Provide necessary information for sample delivery

Finding Authorized Retailers and Designers

Bernhardt maintains a network of authorized retailers and designers across the United States and internationally. Customers can access a complete listing of these authorized partners through Bernhardt's official website. This directory helps customers locate the nearest point of contact for sample requests and product information.

Bernhardt Product Information and Services

In addition to sample requests, Bernhardt provides various resources and services to assist customers throughout their furniture purchasing journey.

Catalog Access

Bernhardt offers catalogs that showcase their complete product offerings. These catalogs are available for viewing and downloading through the company's website. The catalogs include comprehensive information about various furniture collections, fabrics, leathers, and finishes.

Product Customization

Many Bernhardt products can be customized with different fabrics, finishes, or colors. The company provides detailed information about available options for each product. Customers should consult specific product pages for complete customization details or speak with authorized retailers for personalized assistance.

Pricing Information

Pricing for Bernhardt furniture is not publicly listed on the company's website. Instead, customers must contact authorized retailers or designers directly to obtain accurate pricing information for specific products and configurations. This personalized approach ensures that customers receive current pricing based on their location and selected options.

Customer Service

Bernhardt offers customer service support through multiple channels:

Direct customer service inquiries can be submitted through the company's website
Acknowledgment of inquiries typically occurs within 24 to 48 hours
Responses are addressed within five business days
Business hours are Monday through Friday, 8:00am to 5:00pm Eastern Standard Time
For most post-purchase questions, customers are directed to contact their original retailer or designer

Product Care and Maintenance

Bernhardt provides guidance on caring for their furniture products to ensure longevity and maintain appearance:

Fabric Care

Fabrics are not machine washable
Each fabric has a specific cleaning code from fabric vendors
Customers should contact their nearest retailer for cleaning codes and instructions
The Bernhardt website allows customers to look up cleaning codes using fabric numbers
Regular fluffing and vacuuming of cushions and throw pillows is recommended
Cushions and pillows should be turned and rotated for even wear
Some feather loss from cushions and pillows is natural

Leather Care

Use only leather-specific products that are free of alcohol and drying chemicals
Keep leather furniture away from direct sunlight and heat sources to prevent drying
For significant damage like splitting or cracking, consult with a retailer or professional

Bernhardt Product Collections

Bernhardt offers furniture across multiple categories and collections, including:

Bedroom furniture
Dining furniture
Living room furniture
Workspace furniture
Outdoor furniture

The company organizes its collections into distinct brands: - Bernhardt Interiors - Bernhardt Living - Bernhardt Loft - Bernhardt Workspace - Signature Seating

Each collection features unique designs and materials, with corresponding fabric and finish options available for sampling.

New Product Releases

Bernhardt typically debuts new products in April and October of each year. These new designs become available for purchase from retailers and designers three to six months after their debut. The company previews upcoming products on social media, distinguishing between currently available items and future releases.

Warranty Information

While the source materials mention that Bernhardt offers a warranty on their products, specific details about warranty coverage, duration, and registration processes are not provided in the available information. Customers should consult with their authorized retailer or contact Bernhardt directly for comprehensive warranty information.

Conclusion

Bernhardt provides a structured process for obtaining fabric and wood finish samples through their network of authorized retailers and designers. The company offers comprehensive product information, customization options, and customer support to assist customers throughout their purchasing journey. While samples are available for all fabrics and many wood finishes, the request process must be initiated through authorized dealers rather than directly through Bernhardt. The company emphasizes personalized service through their retail network, with pricing, warranty information, and post-purchase support primarily handled by these authorized partners.