4Imprint Free Sample Program How To Request Promotional Product Samples Before Purchase

Introduction

4imprint offers a complimentary sample program designed to help customers evaluate promotional products before making a purchase decision. This service provides organizations and individuals with the opportunity to physically examine products, check quality, assess sizes, and gather feedback from colleagues. The sample program is intended for those who are seriously considering an item or looking for promotional product ideas. This article explores the details of 4imprint's free sample program, including how to request samples, available products, policies, and the benefits of utilizing this service.

Understanding 4imprint's Free Sample Program

4imprint's free sample program allows customers to request physical samples of promotional products at no cost. The service is designed to provide "complimentary peace of mind" by enabling customers to evaluate products thoroughly before committing to a purchase. According to 4imprint representatives, the sample program helps customers find the "perfect product" by allowing them to try before they buy.

The program serves multiple purposes: - Allowing customers to evaluate product quality and suitability - Enabling visualization of how custom imprints will appear on products - Facilitating feedback collection from colleagues or decision-makers - Helping customers check sizes and dimensions - Providing an opportunity to give products a thorough examination

4imprint indicates that their sample service is intended for those who are seriously considering an item or are looking for ideas. While the company reserves the right to refuse to send samples at their discretion, they note this is rarely necessary.

How to Request Free Samples

Customers can request free samples through two primary methods:

1. Online Request: On any product page, customers can click the 'request a free sample' button to initiate the sample request process. This is the most convenient method for most customers.

2. Phone Request: Customers can call 4imprint directly to request samples over the phone. A customer service representative will assist with the sample selection and request process.

When requesting samples, customers should be prepared to specify which products they're interested in evaluating. 4imprint's representatives are available to help guide customers through the sample selection process based on their specific needs and requirements.

Available Products for Sampling

4imprint offers a wide variety of promotional products for sampling. A search for "free samples" on their website returns 55 different products across multiple categories. These products include:

• Bags and Totes: Such as the Book Tote - 24 hr (item #111831-24HR)
• Apparel: Including the New Era Structured Stretch Fit Cap (item #118152)
• Tabletop Items: Like the Serged Table Runner - 57" (item #5963)
• Technology Products: Including various USB drives like the Kona USB Drive in different capacities (4GB, 8GB, 16GB) and the Flow Flash Drive - 16GB (item #101227-16G)
• Tools: Such as the Swiss Force Meister Multi-Tool

Each product has specific details regarding pricing, minimum order quantities, and production/shipping times. For example: - The Book Tote - 24 hr has prices ranging from $1.35 to $1.95 with a minimum order of 100 units and ships within 1 day - The New Era Structured Stretch Fit Cap ranges from $11.75 to $21.75 with a minimum order of 12 units and ships within 5 days - The Kona USB Drive - 16GB ranges from $8.49 to $13.25 with a minimum order of 25 units and ships within 12 days

Sample Policies and Guidelines

4imprint has specific policies regarding their free sample program:

• Cost: Samples are provided free of charge
• Retention Policy: In most cases, samples are yours to keep
• Return Policy: Occasionally, for expensive items, 4imprint may ask customers to return the sample to help keep prices low
• Eligibility: The sample service is intended for those who are seriously considering an item or looking for ideas
• Discretion: 4imprint reserves the right to refuse to send samples at their discretion, though they note this is rarely necessary

The company emphasizes that their sample program is designed to help customers make informed decisions about promotional products. By providing physical samples, customers can better evaluate how a product will look and feel with their custom imprint.

Benefits of Using 4imprint's Sample Program

Utilizing 4imprint's free sample program offers several advantages for customers:

1. Try Before You Buy: Physical samples allow customers to evaluate product quality, materials, and construction before making a significant investment.

2. Visual Evaluation: Customers can see how their logo or design will appear on the actual product, helping them make more informed decisions about imprint size, color, and placement.

3. Size Assessment: Samples help customers accurately gauge product dimensions, which is particularly important for items like apparel, bags, or promotional desk items.

4. Feedback Collection: Physical samples can be shared with colleagues or decision-makers to gather feedback before finalizing a purchase.

5. Idea Generation: For those still in the planning phase, samples can inspire creative uses for promotional products and help identify new opportunities.

6. Quality Assurance: By examining samples, customers can verify the quality of materials and construction, ensuring the products meet their standards.

Ordering Process After Sampling

After receiving and evaluating samples, customers who wish to proceed with an order will follow 4imprint's standard ordering process:

1. Order Placement: Once an order is placed, customers immediately receive an email confirmation with their order number.

2. Artwork Submission: If customers have artwork they'd like to use, they can reply to the order confirmation email and attach their files.

3. Customer Care Contact: Shortly after order placement (during business hours), customers receive an email from their dedicated Customer Care representative who will assist with the order.

4. E-Proof Approval: Customers receive a link to an 'e-proof' showing their artwork on a mockup of the item(s) they're purchasing. This must be approved before production begins.

5. Final Confirmation: After approving the artwork, customers receive an order confirmation with all dates and charges. Charges remain unchanged unless modifications are approved by the customer.

4imprint emphasizes that "nothing goes into production without your approval" and provides a straightforward ordering process designed to ensure customer satisfaction at every step.

Additional Services and Policies

4imprint offers several additional services and has policies that customers should be aware of:

Artwork Services

• Free Art Design: 4imprint provides free artwork design and preparation services. Their professional art team, described as "the largest in the industry," works with whatever artwork customers provide or creates new designs based on customer descriptions.
• Art File Storage: The company keeps customers' artwork on file to simplify reordering and using the same art on different products.
• Artwork Submission: Customers can submit artwork by replying to their order confirmation email or emailing it directly to their Customer Care representative.

Pricing Information

• Set-Up Charges: Some items have set-up charges (screen charges, die charges, etc.) which are distinct from art charges. These charges apply to create the necessary items for imprinting a specific logo.
• Reorder Benefits: When placing an exact reorder of the same item with the same artwork, customers are not charged set-up charges again.
• Price Guarantee: If customers find a lower total price for any product 4imprint sells within 30 days of purchase, the company will refund double the difference in prices.

Shipping Policies

• On-Time or Free Guarantee: If 4imprint misses a customer's event date because they didn't ship when agreed, the order becomes free.
• Exact Quantities: Customers are charged only for what they ordered, not for overruns. If fewer items are shipped than ordered, customers are only charged for what they received.

Cancellation and Modification Policies

• Order Cancellation: Customers can cancel orders at any time prior to production. Once items have been imprinted with a logo, cancellations are no longer accepted.
• Order Changes: Customers can request order changes by contacting their Customer Care representative, who will assist with modifications.

Tax Information

4imprint collects sales tax on orders shipped to all states that impose sales tax, as well as the District of Columbia and Puerto Rico. Organizations that are tax exempt in any of these jurisdictions can provide appropriate exemption certificates to their Customer Care representative.

Conclusion

4imprint's free sample program provides valuable opportunities for customers to evaluate promotional products before making purchasing decisions. The service offers physical samples at no cost, allowing customers to assess product quality, size, and suitability, as well as visualize how custom imprints will appear. With a straightforward request process, clear policies, and comprehensive support from Customer Care representatives, the sample program helps ensure customers make informed decisions about their promotional product needs.

The program is particularly beneficial for organizations planning events, looking for branded merchandise, or seeking promotional items for marketing campaigns. By taking advantage of free samples, customers can minimize risk, gather feedback, and ultimately select products that best meet their needs and expectations.

For those interested in exploring 4imprint's sample program, the company encourages requesting samples through their website or by phone, with representatives available to assist throughout the process. The combination of free samples, free artwork services, and customer-focused policies makes 4imprint a valuable resource for organizations seeking quality promotional products.

Sources

1. 4imprint Free Samples Page
2. 4imprint Free Samples Search Results
3. 4imprint FAQ Page