Crabtree And Evelyn Sample Programs Understanding Free Offers And Loyalty Benefits

Crabtree and Evelyn, a brand known for its botanical-based bath and body products, has historically offered free samples to consumers interested in trying their products. While information about current free sample programs is limited in the provided source material, there are details about past offers, product samples, and the company's loyalty program that provide insight into how consumers might access Crabtree and Evelyn products.

Historical Free Sample Offers

According to available information, Crabtree and Evelyn has previously offered free product samples to consumers. One documented example was a free sample of the Avocado, Olive and Basil 50 mL Body Lotion. This particular offer was designated as an in-store promotion only, meaning it was not available through mail-in requests or online ordering. The offer was time-limited, being valid only on the specific day it was announced, and was subject to availability while supplies lasted.

This historical offer demonstrates that Crabtree and Evelyn has used free samples as a marketing strategy to introduce consumers to their products. The selection of the Avocado, Olive and Basil scent for sampling aligns with the brand's focus on botanical ingredients and distinctive fragrances.

Product Sample Sets and Gift Options

While not free samples, Crabtree and Evelyn offers sample-sized products through their paid gift sets. The Hand Therapy Gift Tin, for example, contains a collection of 12 Ultra-Moisturizing Hand Therapy creams in various scents. Each cream is 25g in size, providing consumers with the opportunity to experience multiple formulations before committing to full-sized products.

The sampler set includes diverse scents such as: - Summer Hill - Evelyn Rose - Pear and Pink Magnolia - Pomegranate, Argan & Grapeseed - Gardeners - Citron, Honey & Coriander - Verbena & Lavender - Avocado, Olive & Basil - Nantucket Briar - La Source - Lavender

These sample sets function as a form of product trial, though they require purchase rather than being complimentary. This approach allows consumers to experience the brand's product range before making larger investments in specific scents or formulations.

Wild Beauty Club Loyalty Program

Crabtree and Evelyn operates a loyalty program called the Wild Beauty Club, which may provide members with access to product samples and exclusive offers. The program is structured in tiers based on customer spending or points accumulation:

• Green Tier: Customers who have spent $50+ or earned at least 50 loyalty points
• Black Tier: Customers who have spent $200+ or earned at least 200 loyalty points
• Gold Tier: Customers who have spent $500+ or earned at least 500 loyalty points

Each tier comes with additional perks, though the specific benefits are not detailed in the provided source material. The program is available to customers in the United States and United Kingdom, with plans to expand to other markets including Australia, Canada, and the European Union.

Members of the Wild Beauty Club receive discount vouchers that can be activated through their accounts. These vouchers can be used for online purchases but cannot be applied to delivery charges, gift cards, event tickets, or special orders. The program includes a points system that rewards customers for purchases and other activities, with the opportunity to move up tiers based on spending and engagement.

The loyalty program includes provisions for tier maintenance and inactivity. Once a customer reaches a new tier, they maintain that status for 12 months. If they fail to maintain the required points threshold during this period, they will be downgraded when the 12-month period lapses. Accounts may be closed after 18 months of inactivity.

Product Testing and Safety Considerations

Crabtree and Evelyn provides information about its product testing practices and safety measures. The company does not test its products or ingredients on animals, though they do submit products for testing where required by law. While their products have not been tested by official dermatologists or doctors, they undergo rigorous testing to ensure safety for human skin.

For consumers with sensitive skin or allergies, the company advises contacting their Customer Care team prior to purchase for guidance on ingredients. If a customer experiences an allergic reaction to a product, they are instructed to contact Customer Care, with the option to also email the UK-based regulatory department at [email protected].

Sustainable Packaging Practices

Crabtree and Evelyn has implemented sustainability practices in their packaging that may be of interest to environmentally conscious consumers. The majority of their products are packaged in PET plastic, which is recyclable, and bottles feature the recycling logo. Their boxes are 100% recyclable and made from 80% recycled materials, with 70% being post-consumer recycled material. The company uses sustainable, heavy metal-free inks for printing.

Additional environmental considerations include: - Tissue paper that is 70% recycled from post-industrial materials - Heavy metal-free inks for tissue and corrugated materials - Forest Stewardship Council-certified label paper that is 100% recyclable

These practices demonstrate the company's commitment to environmental responsibility, which may be a factor for consumers considering their products.

International Considerations

For consumers outside the United States, Crabtree and Evelyn's delivery policies are important to note. The company does not deliver internationally from their website, with orders only being delivered to the country where they were purchased. Customers wishing to send or receive items internationally can use the country selector at the bottom of the page to change their browsing location, though they will need a payment method registered in that country to make a purchase.

The Wild Beauty Club is currently available only in the United Kingdom and United States, with plans to expand to Australia, Canada, and the EU. Customers in these regions can sign up for email marketing to be notified when the loyalty program launches in their markets.

How to Access Crabtree and Evelyn Products

Based on the available information, consumers interested in Crabtree and Evelyn products have several options:

1. In-store purchases: The historical free sample offer was available only in physical stores, suggesting that brick-and-mortar locations may be the primary channel for sampling products.

2. Online purchasing: The company operates an e-commerce platform where customers can purchase products and participate in the Wild Beauty Club loyalty program.

3. Gift sets and samplers: While not free, the company offers sample-sized products through their gift sets, allowing consumers to experience multiple scents and formulations.

4. Loyalty program benefits: Members of the Wild Beauty Club may receive exclusive offers and potentially samples, though specific benefits are not detailed in the source material.

Conclusion

The provided source material offers limited information about current free sample programs from Crabtree and Evelyn. While there is documentation of a past in-store sample promotion and details about paid sample sets, there is no specific information about ongoing free sample offerings. The company's Wild Beauty Club loyalty program may provide members with opportunities to access product samples, though the specific benefits of each tier are not detailed in the available information.

Consumers interested in Crabtree and Evelyn products should consider joining the Wild Beauty Club for potential access to exclusive offers and samples. The company's commitment to botanical ingredients, distinctive fragrances, and sustainability practices may appeal to consumers interested in premium bath and body products. For those with sensitive skin, the company's customer service team can provide guidance on product ingredients to ensure compatibility with individual skin types.

Sources

1. Free Crabtree and Evelyn Sample (In Store Only)
2. Free Stuff from Crabtree & Evelyn
3. Crabtree & Evelyn Hand Therapy Gift Tin
4. Crabtree & Evelyn FAQs