Coloplast Free Sample Program Accessing Ostomy And Continence Product Trials

Coloplast offers a comprehensive sample program for individuals seeking ostomy and continence care products. This article provides detailed information on how to request free samples, eligibility requirements, the approval process, and the support services available through Coloplast's sample program.

About Coloplast

Coloplast stands as one of the world's leading suppliers of intimate healthcare products. The company's origins trace back over 50 years to nurse Elise Sørensen, who created the world's first disposable ostomy pouch with an adhesive ring after her sister Thora underwent ostomy surgery. This innovative solution enabled Thora to regain a normal life, and Coloplast has continued pursuing the same goal for patients worldwide. The company remains dedicated to understanding everyday intimate healthcare challenges and developing solutions that enable people to live life to the full with security, comfort, and discretion.

Coloplast's Sample Program

Coloplast's sample program allows individuals to try various ostomy and continence care products before committing to a full purchase. The program is designed to help patients find the most suitable products for their specific needs through a personalized consultation process.

Eligibility for Coloplast Samples

Coloplast samples are available to individuals who use or are considering ostomy or continence care products. The program does not specify age restrictions or other eligibility criteria beyond being a potential user of these products. Healthcare professionals can also access samples through different channels specifically designed for their needs.

Available Products for Sampling

The sample program covers most products within Coloplast's Continence and Ostomy ranges. However, due to local regulatory requirements, samples from the Wound Care portfolio are not available through the standard sample request process. This limitation is based on regulatory restrictions rather than company policy.

How to Request Coloplast Samples

The sample request process through Coloplast involves several straightforward steps:

  1. Browse and Select Products: Visit Coloplast's sample request page and browse through the available ostomy and continence products. Select the products you wish to sample and add them to your basket.

  2. Complete the Checkout Process: Proceed to checkout to submit your sample request. After completing this step, you should receive a confirmation message indicating that your order is complete.

  3. Receive a Call from Care Advisors: Following your sample request, an experienced Care Advisor will contact you within a few days to discuss your needs and help identify the most suitable products for your situation.

  4. Sample Approval and Delivery: Once a product specialist has reviewed your request and confirmed it meets the program requirements, your samples will be approved and shipped to your provided address.

The Consultation Process

A key component of Coloplast's sample program is the personalized consultation that occurs after submitting a request. This distinguishes Coloplast's approach from typical free sample programs that simply mail products without guidance.

After requesting samples, participants receive a call from an experienced product specialist who helps ensure they receive the most appropriate solutions for their specific needs. During this consultation, the specialist discusses various product options, explains features and benefits, and answers any questions the participant may have about ostomy or continence care.

For individuals in the United States, this consultation may come from Coloplast Charter, which provides support and advice to help manage care conditions. Following a sample request, Coloplast Charter's Clinical Services team will contact participants to discuss their needs, offer professional advice, and send the most appropriate product solutions for them to try.

Coloplast Care Support Program

Beyond providing product samples, Coloplast offers a comprehensive support program called Coloplast® Care. This free service provides information, resources, and personalized support to help individuals live better lives with an ostomy.

Benefits of Coloplast® Care

  • Access to nurse-validated information about ostomy care
  • Personalized support tailored to individual needs
  • Resources for coping with everyday challenges related to ostomy management
  • Support for individuals at all stages of their ostomy journey, whether preparing for surgery or having lived with an ostomy for years

Accessing Coloplast® Care

Individuals can enroll in Coloplast® Care through multiple channels:

  • Online enrollment through the Coloplast Care website
  • Phone support at +1-877-858-2656
  • Spanish language support is available by calling the same number
  • Support hours are Monday-Friday from 8:00am to 6:00pm Central Time

For Healthcare Professionals

Coloplast recognizes the important role healthcare professionals play in patient care and provides specific channels for them to access products and support services for their patients.

Enrolling Patients in Coloplast® Care

Healthcare professionals can enroll their patients in Coloplast® Care through:

  • Visiting www.coloplastcareconnect.us
  • Emailing [email protected]
  • Faxing an enrollment form to 800-501-8533
  • Calling 855-863-3912
  • Support hours are Monday-Friday from 8:00am to 6:00pm Central Time

Requesting Product Samples

Healthcare professionals can request samples from Coloplast's full range of products across all portfolios by:

  • Speaking with their Coloplast territory manager
  • Visiting Coloplast Care Connect

This professional sampling option allows healthcare providers to evaluate Coloplast products in clinical settings before recommending them to patients.

Contact Information

For questions about Coloplast ostomy products or the sample program, individuals can contact Coloplast directly:

Conclusion

Coloplast's sample program provides a valuable resource for individuals seeking ostomy and continence care solutions. By combining free product samples with personalized consultation and comprehensive support services, Coloplast demonstrates a commitment to helping patients find the most appropriate products for their needs while providing ongoing education and assistance.

The program's structured approach—requiring a consultation before sample approval—ensures that participants receive products specifically suited to their individual circumstances rather than random trial items. This personalized guidance, combined with the broader support offered through Coloplast® Care, creates a comprehensive ecosystem of care that extends beyond mere product sampling.

For healthcare professionals, Coloplast provides dedicated channels to support patient care through specialized sampling options and enrollment services in the Coloplast® Care program.

Sources

  1. Coloplast Ostomy Sample Request Page
  2. Coloplast Sample Request Process
  3. Coloplast Care Program
  4. Coloplast Charter Sample Request
  5. Coloplast Canada Sample Request
  6. Coloplast Australia Sample Request
  7. Coloplast UK Sample Request