Free Resources And Support Options For Microsoft Dynamics Ax Users

Jan. 27, 2026, 11:06 a.m.

The provided source material does not contain information about free samples, promotional offers, no-cost product trials, brand freebies, or mail-in sample programs related to beauty, baby care, pet products, health, food, or household goods. Instead, the sources focus on free educational materials for Microsoft Business Applications Summit 2019 and support options for Microsoft Dynamics AX, as well as tax filing assistance programs. The following summary details these available resources based strictly on the provided data.

Microsoft Business Applications Summit 2019 Resources

Microsoft released a collection of free presentation materials from the 2019 Microsoft Business Applications Summit. The summit covered topics beyond Excel, including Dynamics 365, Power BI, PowerApps, Microsoft Flow, and mixed reality. The available free resources include PowerPoint decks summarizing key presentations. Specific decks available for free access include:

Microsoft Excel: Whirlwind Tour 2019
Microsoft Excel: Getting Started with Dynamic Arrays in Excel
Microsoft Excel: Best practices for spreadsheet modeling, data shaping, and data analysis
Microsoft Excel and Visio: Unlock the power of data-driven diagramming
Microsoft Excel: Collaboration in Excel
Microsoft Excel: Boost your productivity with Excel on the web
Design and create business workflows automatically using Microsoft Excel, Flow, and Visio
Microsoft Excel: How I leveraged Excel, Microsoft Flow, Microsoft Power Query, and Power BI to optimize business processes
Microsoft Dynamics 365: Excel life hacks for Dynamics 365 Business Central

These materials were made freely available for individuals who did not attend the summit, allowing access to presentation content and summaries.

Microsoft Dynamics AX Support Options

Following the end of Microsoft Dynamics AX support, HSO offers various support services for users still operating on AX, including AX4, AX2009, and AX2012 versions. HSO provides support adapted to user needs, extending beyond basic break-fix assistance.

Support Agreement Options

HSO Essentials Agreement: Support covered via blocks of hours.
HSO Advanced Support Agreement: Includes incidents and unlimited hours to resolve reported issues.

HSO emphasizes its capability to support users through major upgrades when migrating to Dynamics 365 Finance & Operations. For AX 2012 customers, HSO developed a solution to enable HMRC reporting when Microsoft's Making Tax Digital (MTD) solution for Dynamics 365 Finance and Operations was not available to AX 2012 users in 2019.

Tax Filing Assistance Programs

IRS Free File Program

The IRS Free File program offers free tax filing through online tax software companies, including providers like TaxAct and TaxSlayer, for U.S. taxpayers with an adjusted gross income (AGI) of $79,000 or less in 2023. Taxpayers earning more can use the Free File Fillable Forms system. The program connects eligible users to vetted online tax preparation services. Users can also file for automatic extensions online. The IRS provides an online tool to help determine eligibility for the Free File program.

Volunteer Income Tax Assistance (VITA)

The VITA program, in partnership with the IRS, offers free tax preparation for individuals who generally make $64,000 or less, people with disabilities, and taxpayers who speak limited English. VITA volunteers must pass certification exams, and every return undergoes a quality review process. Taxpayers must prepare for appointments by bringing necessary items, including photo IDs and Social Security cards or taxpayer identification number (TIN) letters.

Tax Counseling for the Elderly (TCE)

The TCE program provides free tax help to taxpayers aged 60 and older, focusing on pension and retirement-related tax issues. Tax preparation help is available from January 1 to April 15 annually, though some organizations may offer assistance throughout the year. Users can find VITA or TCE locations using the IRS "Get Free Tax Prep Help" tool, which searches by zip code.

TaxAct Services

TaxAct offers various tax filing options, including DIY filing with tools to maximize refunds and expert help from fully credentialed tax professionals. The company provides unlimited access to tax experts for questions before filing. TaxAct guarantees a maximum refund and accuracy, offering a refund of the purchase price if a larger refund is found elsewhere and paying up to $100,000 if software errors occur. TaxAct also offers business tax filing services.

Conclusion

The provided sources indicate that free resources are available in the areas of business applications education, legacy software support, and tax filing assistance. For Microsoft Dynamics AX users, free presentation materials from the 2019 summit and paid support services through HSO are accessible. For tax filing, multiple free programs exist, including IRS Free File, VITA, TCE, and software-based options like TaxAct, each with specific eligibility criteria and service scopes. No information regarding consumer product samples or free trials was found in the provided materials.