Upmc For You Free Health And Wellness Resources A Guide To No-Cost Benefits And Support

Dec. 13, 2025, 1:04 p.m.

Tags: upmc

UPMC for You offers a variety of no-cost health and wellness resources to its members, including access to health management tools, virtual care services, and specialized benefits for certain populations. While the programs are not traditional "free samples" in the sense of product trials or mail-in offers, they provide valuable, no-cost support in health, wellness, and personal care. These offerings are designed to help members manage their health conditions, improve their quality of life, and access essential services. This article outlines the available resources, eligibility criteria, and how members can access them.

Overview of UPMC for You Free Resources

UPMC for You provides a range of services that support members in managing their health and wellness. These include virtual care options, health management programs, and financial support for certain health-related expenses. The benefits are particularly relevant for members enrolled in the UPMC for Life Complete Care plan and other specialized programs like the Health to Go vending machine initiative. These services are not limited to product samples but include access to tools, education, and financial assistance that support health and safety.

Health Management Programs and Support

UPMC for You offers health management programs that provide members with access to health coaches and personalized support to help manage chronic conditions or set health goals. These programs are designed to improve health outcomes and reduce the need for more intensive medical interventions. Members can participate in these programs with or without a referral from their primary care provider.

One notable feature is the Prescription for Wellness program, which allows physicians to prescribe one-on-one support with a health coach. The health coach works closely with the member to develop and track health goals and communicates progress with the member’s doctor. This program is available to all eligible UPMC for You members who are interested in making lifestyle changes or managing chronic conditions.

Members interested in enrolling in a health management program can contact UPMC for You directly at 1-855-395-8762 during business hours (Monday through Friday, 8 a.m. to 6 p.m.). The program is offered at no additional cost to members, and it is considered an integral part of the UPMC for You wellness strategy.

Virtual Care and 24/7 Video Visits

UPMC for You provides access to 24/7 virtual visits for members who need non-emergency care outside of regular office hours. These virtual visits allow members to connect with healthcare providers via video, reducing the need for in-person appointments and providing timely care when needed.

The 24/7 virtual visits are available to members in Pennsylvania and are provided by UPMC-employed providers. Members who are temporarily outside of Pennsylvania can still access virtual care through Online Care Network II PC (OCN), also known as Amwell Medical Group. However, it is important to note that this service is not covered for members using Talk Therapy or Psychiatry services. Additionally, members in Puerto Rico are not eligible to use this service.

To use the 24/7 virtual visit service, members must first register through the UPMC Health Plan member site or mobile app. The service is intended for non-emergency care and is not a substitute for emergency medical treatment. For more information or to register, members can contact the UPMC for You Health Care Concierge team at 1-800-286-4242.

Shop Healthy Card: Financial Support for Health and Wellness

The UPMC for Life Complete Care plan includes a Shop Healthy Card, which provides members with monthly financial support for purchasing health-related products and services. The card functions like a prepaid debit card and is funded with a monthly allowance that can be used at participating retail locations or through mail-order catalogs.

Each month, all UPMC for Life Complete Care members receive $60 added to their Shop Healthy Card. This amount can be used for over-the-counter (OTC) health products, including items such as cold and allergy medicines, vitamins, pain relievers, and digestive remedies. Additionally, the card can be used to purchase home safety products like nonslip bathmats, grab bars, and handheld showers.

Members who qualify for the Special Supplemental Benefits for the Chronically Ill (SSBCI) program receive $110 per month for healthy foods in addition to the $60 for OTC and home safety items. This benefit is designed to support individuals with chronic conditions by providing them with financial assistance to purchase nutritious food.

The Shop Healthy Card is a valuable tool for members who need ongoing support to manage their health and wellness. The monthly allowance can be used to reduce out-of-pocket costs for essential health products and to improve home safety for those at risk of falls or other injuries.

Health to Go Vending Machine: Free Health and Wellness Items

In partnership with Penn State College of Medicine, UPMC, and Dauphin County, a new Health to Go vending machine has been launched in Harrisburg, Pennsylvania, to provide free health, wellness, and personal care items to the public. The vending machine is located outside the emergency department at UPMC Harrisburg and is accessible 24/7.

The vending machine is equipped with an interactive, touch-screen interface and is one of the first of its kind in Pennsylvania. It provides free items such as personal hygiene products, first-aid supplies, and wellness tools, and it also connects users to local community services and health resources.

This initiative is designed to meet the needs of individuals who may not have access to health products or services through traditional means. As the machine is used, data will be collected to better understand community health needs and to adjust the types of supplies and services offered.

Members of the public and UPMC for You members alike can benefit from this initiative, which is intended to promote health equity and improve access to essential health resources.

Member Resources and Support

UPMC for You provides a range of member resources and support tools to help members manage their health and access benefits. These include online tools, a member-only website, and a mobile app that allows members to access their health information, find providers, and communicate with health coaches.

The UPMC Health Plan member site is available to members aged 13 and older and includes features such as:

A personal health record that allows members to view their medical history and claims information.
Online tools for finding doctors, searching for providers, and enrolling in wellness programs.
Health and wellness resources, including articles, tips, and tools for managing chronic conditions.
Support for advance directives, which allow members to specify their healthcare preferences.

The UPMC Health Plan mobile app is another valuable tool for managing health care. The app allows members to access their health information in real-time, communicate with health coaches, and track health goals. It is designed to be user-friendly and is available to members who prefer mobile access to health resources.

For members who need additional support or assistance, UPMC for You provides Health Care Concierge services. The concierge team is available to answer questions about benefits, help with form completion, and provide guidance on accessing services. Members can contact the team at 1-800-286-4242 during business hours.

Accessibility and Inclusion

UPMC for You is committed to ensuring that all members have access to the resources and services they need to manage their health. The organization provides multilingual support and offers information in various formats, including electronic and printed copies. For members who require assistance with forms or documents, the concierge team is available to provide support and guidance.

Additionally, UPMC for You offers TTY services for members with hearing impairments and ensures that all digital resources are accessible and compliant with accessibility standards. This commitment to inclusion helps ensure that all members, regardless of background or ability, can access the benefits and support they need.

Conclusion

UPMC for You offers a variety of no-cost health and wellness resources to support its members in managing their health and improving their quality of life. These include virtual care services, health management programs, financial support through the Shop Healthy Card, and public initiatives like the Health to Go vending machine. These resources are designed to be accessible, inclusive, and supportive of the diverse needs of UPMC for You members.

While these offerings are not traditional "free samples" or product trials, they provide valuable support that helps members manage their health, access essential services, and reduce out-of-pocket costs. UPMC for You continues to innovate and expand its offerings to meet the evolving needs of its members and the broader community.