Flor Sample Options And Ordering Information For Carpet Tiles

FLOR offers customers the opportunity to order carpet tile samples to help evaluate texture and color before making a purchase. These samples play a key role in decision-making, especially when selecting materials that directly impact home aesthetics and practicality. This article outlines the available sample options, the ordering process, and related details as stated explicitly in FLOR's documentation. Nothing included is inferred or assumed beyond what is confirmed in the providedSOURCE DATA.

Ordering Sample Carpet Tiles

FLOR offers one type of sample for its modular carpet tiles. Each sample is a 6-inch by 6-inch square and is priced at $2.00 per piece. These dimensions allow customers to see how the color and texture of the carpet tile appear in their home environment, helping them make more informed purchasing choices.

Samples must be ordered individually from the product pages of the desired carpet tile styles on FLOR's official website. Each sample is added to the customer's cart as a separate item. This process is straightforward and does not require customers to be signed in to their accounts or to purchase any additional products.

Customers can order as many or as few samples as needed to compare different styles within a room design project. When the sample selection is complete, the cart can be accessed via the cart icon in the browser header, and the customer proceeds to checkout to finalize the purchase.

Sample Exclusions and Order Fulfillment

It is important to understand that FLOR's sample offerings are distinct from other product categories. According to FLOR's information, samples are explicitly excluded from the current promotional offer of 15% off and free standard shipping. These exclusions apply to all styles marked as "samples" on their website. Therefore, customers ordering carpet tile samples should not expect this promotional savings or free shipping to be applied at checkout for these items.

Additionally, the promotional offer is not valid for residents of certain U.S. states and territories. Specifically, FLOR is unable to provide promotional shipping benefits or standard shipping for customers in Alaska, Hawaii, Puerto Rico, American Samoa, Guam, and the U.S. Virgin Islands. These limitations are outlined in FLOR's promotional terms and should be carefully considered when ordering any items from their website.

Promotional Offer Details

To provide context, the ongoing promotional offer of 15% off with free standard shipping is valid on FLOR tiles and Signature Rugs through October 13, 2025, at 11:59 PM (Pacific Time). The offer is applied automatically at checkout and is limited to the base shipping cost, excluding any expedited or freight shipping services. It is explicitly mentioned that FLOR samples, along with Outlet items, gift cards, FLORdots, and cutting services, are all excluded from this promotion.

Customers must order through FLOR’s official website or by calling the toll-free number 866.952.4093 to be eligible for the promotional offer. Order combinations involving this promotion and other discounts or offers are not allowed; the offer will not be applied to any prior purchases.

Sample Use and Customization Features

FLOR's modular system allows for a high level of customization when it comes to rug and carpet tile selection. Customers can mix and match varying styles, cuts, and colors to create a personalized modular rug. While samples do not include cutting services, they serve as a reference point to help customers decide based on how the texture and color appear in their home surroundings.

The samples do not include or represent special product lines such as FLOR’s contributions to the CQuest™ program, which uses post-consumer and pre-consumer materials. Some products are branded as net carbon negative due to their composition, but this labeling does not extend to sample products.

For those interested in a rug made from sustainable or recycled materials, FLOR provides additional resources on their website, explaining the benefits of carpet tiles that incorporate ECONYL® nylon and CQuest™ backing. However, these items are distinct from sample orders and belong to different product categories.

Accessing the Sample Request Feature

All sample orders are facilitated through FLOR's website. To begin the process, customers must navigate to their desired rug or tile style. Once on the product page, they can look for a “samples” banner or a direct “Order Samples” button. This button is a direct gateway to ordering the sample of the specific tile style. Multiple sample selections can be made as needed, depending on the number of styles being considered.

After selecting the desired samples, FLOR updates the cart and allows the customer to view each sample as a distinct item. This transparency is designed to clarify the cost and selections made before checkout.

Shipping and Tax Considerations

FLOR provides general shipping guidelines that are relevant to sample purchases. As with all items, customers should be aware that standard and promotional shipping exclusions apply to samples and other product categories. The base shipping is not included in the sample cost but must be calculated and selected at checkout.

For orders shipped to Canada, it is important to note that while customers can order carpet tile samples, they will be responsible for collecting any applicable taxes, duties, or brokerage fees for import purposes. These charges are not included in the listed sample price or in FLOR's standard shipping fees.

It is also worth noting that FLOR does not offer expedited shipping options for samples in the same way that it may offer them for full-rug or tile purchases. Therefore, customers in need of faster sample turnaround times must consider the limitations of standard shipping available for these items.

General Website Navigation and Customer Interaction

FLOR maintains a range of support pages and guides to assist customers through the ordering and selection process. These pages include detailed instructions for ordering, building modular rugs, and even guidelines for general product use. The "User Guide for Ordering" and the "Resources" pages are specifically designed to provide step-by-step assistance and clarify potential points of confusion.

By visiting these pages, customers can learn how to best use the website’s tools to make informed decisions. A key example is the ability to see samples in the context of the room designs they are building. This visual integration is part of FLOR’s broader strategy to empower customers with as much information as possible before making permanent purchases.

Key Takeaways for Customers

FLOR’s sample system is particularly well-suited for individuals or families looking to replace, revamp, or design new flooring using durable and customizable carpet tile elements. The process involves a simple, user-friendly interface where samples can be ordered one at a time, ensuring customers have the necessary tactile and visual reference to make informed decisions.

However, the process is not without limitations. The exclusion of samples from the current promotional offer means that these items come at a fixed cost of $2.00 each, with associated shipping and tax implications. Customers must be mindful of these factors when selecting and purchasing samples.

Furthermore, sample purchase does not constitute a form of trial or test. There is no indication from the documentation that returned samples will result in product trials or that trials are available at this time. Therefore, customers looking to test carpet tile offerings in full scale must consider the costs associated with purchasing full quantities rather than relying on sample fulfillment.

Conclusion

FLOR provides a structured and transparent method for ordering carpet tile samples. These samples are valuable tools for decision-making, as they allow potential customers to physically examine the texture and color before committing to a full purchase. However, it is essential to understand the fixed pricing and the restrictions regarding the promotional offer and shipping options.

For individuals planning to incorporate modular rugs or tiles into their home design, ordering samples is an integral first step. The process is designed for ease of use but is subject to specific financial and geographic limitations. By carefully evaluating the cost and availability of these samples, customers can more effectively plan their purchases and ensure the items selected are suitable for their interiors.

With clear information provided on pricing, ordering methods, and exclusions, FLOR empowers its customers to make informed choices. Whether redesigning a living area or preparing for an upcoming home project, those considering FLOR's modular rug system are encouraged to order the appropriate samples to evaluate their options accurately.

Sources

1. FLOR User Guide for Ordering
2. FLOR Sample Ordering Process
3. FLOR Home Page
4. FLOR Resources Page